I didn't get an email notification about a missed call?
Check your notification settings:
Login to your Nucleus dashboard
In the Attendant Staff Directory, select your name to open your Team Member profile
Verify your Notification Method is set to Email
Verify there are no typos in the email address field
If your email address is correct, check your spam/junk folder. It may be beneficial to add donotreply@nucleus.com to your safe list or contacts
If you are still having problems, please email support@nucleus.com.
Login to your Nucleus dashboard
In the Attendant Staff Directory, select your name to open your Team Member profile
Verify your Notification Method is set to Email
Verify there are no typos in the email address field
If your email address is correct, check your spam/junk folder. It may be beneficial to add donotreply@nucleus.com to your safe list or contacts
If you are still having problems, please email support@nucleus.com.
Updated on: 19/03/2025
Thank you!