I didn't get an email notification about a missed call?

Check your notification settings:

• Login to your Nucleus dashboard
• In the Attendant Staff Directory, select your name to open your Team Member profile
• Verify your Notification Method is set to Email
• Verify there are no typos in the email address field
• If your email address is correct, check your spam/junk folder. It may be beneficial to add donotreply@nucleus.com to your safe list or contacts
• If you are still having problems, please email support@nucleus.com.

Updated on: 23/04/2025