How do I customize my AI Attendant's Greetings?
Your Nucleus account is pre-configured with a standard Welcome greeting. This greeting includes your company name as it appears in the “Business Name” field on the Attendant Training page.
Your Nucleus account is also pre-configured with a Goodbye message. Your AI Attendant will say this message on a “best effort” basis. This means your AI Attendant will use conversational cues to detect the caller’s intention to end the call.
To customize your Attendant’s Greetings:
Login to your Nucleus account.
Go to the Attendant Training page.
Edit the Welcome and Goodbye messages.
Click ‘Save.’
Your Nucleus account is also pre-configured with a Goodbye message. Your AI Attendant will say this message on a “best effort” basis. This means your AI Attendant will use conversational cues to detect the caller’s intention to end the call.
To customize your Attendant’s Greetings:
Login to your Nucleus account.
Go to the Attendant Training page.
Edit the Welcome and Goodbye messages.
Click ‘Save.’
Updated on: 10/04/2025
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