> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.nucleus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is your uptime guarantee with the Enterprise product?

Our infrastructure currently processes over 600 million minutes monthly with enterprise-grade reliability. Uptime commitments for Enterprise deployments are agreed as part of your contract rather than published as a standard figure — [book a demo](https://nucleus.com/company/contact-us/) and we'll go through the requirements for your business.