> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.nucleus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I didn't get an email notification about a missed call?

Check your notification settings:

* [Login](https://helpdesk.nucleus.com/en-ca/article/how-do-i-login-to-my-nucleus-account-xnnmwn/) to your Nucleus dashboard
* In the **Attendant Staff Directory**, select your name to open your Team Member profile
* Verify your **Notification Method** is set to Email
* Verify there are no typos in the email address field
* If your email address is correct, check your spam/junk folder. It may be beneficial to add donotreply@nucleus.com to your safe list or contacts
* If you are still having problems, please email support@nucleus.com.