> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.nucleus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I customize my AI Receptionist's Greetings?

Your Nucleus account is pre-configured with a standard Welcome greeting. This greeting includes your company name as it appears in the “Business Name” field on the Attendant Training page.

Your Nucleus account is also pre-configured with a Goodbye message. Your AI employee will say this message on a “best effort” basis. This means your AI employee will use conversational cues to detect the caller’s intention to end the call.

**To customize your Receptionist's Greetings:**

1. **Login** to your Nucleus account.
2. **Go to** the **Reception Training** page.
3. **Edit** the **Welcome** and **Goodbye** messages.
4. **Click** ‘Save.’