> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.nucleus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can my AI Receptionist answer my existing business phone number?

Yes, this feature is exclusive to Premium users. If you want your Nucleus AI employee to answer your pre-existing business phone number:

* [Upgrade to Premium](https://helpdesk.nucleus.com/en-ca/article/how-do-i-upgrade-to-premium-1oganr4/)

* Email us at support@nucleus.com with the request to "Port <your existing phone number>". We will need to know your current phone carrier, your Nucleus phone number and the email you registered.

* You will not be able to make outbound calls through this phone number. It will handle inbound calls to your AI employee, who can provide information as trained and/or transfer calls to the team members you have setup.